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Create and send e-mails

This guide will walk you through the steps of creating and sending an email in the CMS. Follow these instructions to send a customized and targeted email newsletter to your audience.


  1. From the Dashboard menu on the left sidebar, navigate to Publisher.
  2. Click on Content. You will be taken to the Content page where you can manage your previous content and create new ones.
  3. In the top right corner of the Content page, click the button labeled Create Email. It could be hidden under a dropdown next to Create Article. This will open the form for creating a new email.

You must include a link to unsubscribe from your newsletter list. Use the macro {{unsubscribeToken}} for this purpose. Add a hyperlink to your website’s unsubscribe page. Example:

https://mydomain.com/newsletter/unsubscribe?{{unsubscribeToken}}

You will receive the following query string parameters:

  • email
  • bid (Batch ID)
  • newsletter_key

You will need these to unsubscribe from the API.


You will now see a form where you can customize your email’s subject and body. Here’s how to fill it in:

The email editor contains a samples panel on the left side. Use it to get inspiration.

While writing text, you can use the predefined macros to allow the system to automatically fill in those fields.


  1. Use the status dropdown to set the Email’s status as Published.
  2. Use the Sharing tab from the tab list on the right side of the screen to send the Email to a targeted channel.

If you have any questions or need further assistance, feel free to reach out to the support team for help.